Privacy policy

RideTek USA – Privacy Policy

Effective Date: October 30th, 2025

This Privacy Policy explains how RideTek USA (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase on RideTekUSA.com (the “Site”).

1. Information We Collect

We collect personal information (“Personal Information”) to operate our online store and improve your experience.

  • Device Information: IP address, browser type, time zone, pages viewed, and interactions with our Site.
    Used for site functionality, analytics, and optimization.

  • Order Information: Name, address, payment details, email, and phone number.
    Used to process orders, confirm payments, arrange shipping, prevent fraud, and send order updates.

  • Customer Support: Any information you provide when contacting us.
    Used to respond to your inquiries and improve service.

We automatically collect some data via cookies, tags, and analytics tools such as Shopify and Google Analytics.

2. How We Use and Share Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send updates about new products and promotions (via our email list The Outpost).

  • Improve our website and marketing.

We share limited information with trusted service providers, including Shopify, Google, Facebook, PayPal, Amazon, and shipping partners.
We may also share information if required by law or to protect our legal rights.

3. Advertising and Analytics

We use tools like Google Analytics and Facebook Ads to understand traffic and improve marketing.
You can opt out of targeted advertising at:

4. Cookies

We use cookies to remember your preferences, analyze traffic, and enhance shopping experience.
You can disable cookies in your browser settings, but some features may not work properly.
Learn more at www.allaboutcookies.org.

5. Your Rights

Depending on your location:

  • EEA (GDPR): You can access, correct, or delete your Personal Information or request a copy.

  • California (CCPA): You can request access to or deletion of your data (“Right to Know”).

To make a request, contact us at support@ridetekusa.com.

We do not sell personal information as defined under the CCPA.

6. Data Retention and Security

We keep your data as long as necessary to fulfill your order or comply with laws.
Your data is encrypted and securely stored, though no online system is completely risk-free.

7. Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page. Continued use of the Site means you accept any changes.

8. Contact

For questions or concerns, email support@ridetekusa.com.